🥇 iTunes Home Sharing not working? How to fix

5 min


Having trouble installing iTunes Home? Share to work? Not sure if you should enable home sharing in iTunes? Or don’t you even know what iTunes Home Sharing is? If so, you are not alone! Quite a few of our readers are having trouble getting iTunes Home Sharing up and running!

Quick tips

  • Use the same WiFi for all devices that you want to share iTunes libraries with
  • Make sure iTunes is open and the computers on which the libraries are located are running
  • Sign in with the same Apple ID on all devices you want to share with
  • Restart all devices, including your WiFi router
  • Disable all firewalls and list these incoming connections

What is iTunes Home Sharing anyway?

With iTunes Home Sharing, you can easily share and stream your entire iTunes library (music, movies, TV shows, podcasts, audiobooks, and even photos for AppleTVs) wirelessly over your home network to another computer, Apple TV, or an iOS device like one iPad, iPod Touch or iPhone.

TV app with iTunes Home Sharing Library available

In some cases, users have problems with home sharing (for example, if home sharing does not appear in iTunes).

iTunes Home Sharing – Specifications and Requirements

  • iPhones, iPads and iPod Touch with iOS 4.3 and higher
  • Mac and Windows PC with iTunes 9 and higher
  • Apple TV 2nd generation with tvOS 4.2.1 or newer OR Apple TV 3rd generation or newer
  • Devices that are all connected to the same WiFi network
  • Use the same Apple ID on all devices
  • Devices must be activated when iTunes is open

How do I enable private sharing in iTunes?

It’s best to check how you set up iTunes Home Sharing in case you missed something!

1. Update iTunes and your devices

First, make sure you have the latest version of iTunes with Home Sharing installed on every Mac or PC.

And don’t forget to update your Apple TVs, iPhones, iPads and iPod Touch to the latest iOS or tvOS.

2. Connect all devices to the same WiFi network

Home sharing works when all of your devices are on the same WiFi network. So quickly check your devices and make sure they connect to exactly the same WiFi network.

Troubleshooting Guide: Fix iPad WiFi Problems

For people with dual-band or tri-band WiFi routers, write down what bandwidth you want to use, e.g. B. 5 GHz or 2.4 GHz.

Search for guest networks

If you have also set up a guest network on your router, make sure that you are not accidentally connecting to the guest network, but to your home network.

Guest network via WiFi

No VPN support

Home sharing doesn’t work with VPNs. Therefore, check whether one or more of your devices are not currently connected to a VPN. In this case, switch off your VPN.

3. Use the same Apple ID on all devices

The same Apple ID must be signed in for every computer or device in your home sharing network.

4. How to enable home sharing in iTunes for all devices you want to share with

Home sharing on your Mac or PC

  • Check that your computer is open and not sleeping and that iTunes is open
    • Try closing and restarting iTunes
  • Make sure you have authorized iTunes for use on your computer
    • For Macs, select the option from the menu bar at the top of the computer screen Account> Permissions> Authorize this computer
      iTunes Authorization Screenshot
    • Select the option from the menu bar at the top of the iTunes window Account> Permissions> Authorize this computer,
    • If the menu bar is not displayed, press Ctrl + B on your keyboard
  • Select the option from the menu bar at the top of your computer screen or at the top of the iTunes window File> Private Sharing> Enable Private Sharing
    • Disable Home Sharing in iTunes (File> Private Sharing> Disable Private Sharing) Wait 20-30 seconds and then turn it back on to fix problems
  • Restart your Mac or PC AND your WiFi router
  • Do you use a firewall?
    • Make sure you have not blocked home sharing
    • Home sharing uses TCP port 3689 and UDP port 5342. Make sure that they are open and accessible on your router
    • If your Mac’s firewall blocks all incoming connections or only allows essential services, go to System Settings> Security and Privacy> Firewall and edit these settings
    • If you are using a PC or another firewall is set up on your computer or router, make sure that TCP ports 3689 and 5342 are not closed or blocked
  • You can authorize a maximum of 5 computers (Mac & PC together) at the same time. If necessary, deactivate one computer to add it to another
    Deactivate iTunes screenshot

iTunes Home Sharing Tips for iDevices and Apple TVs

  • Sign in to Home Sharing on your device
    • For information on iDevices, see Settings> Music or Setting> TV (or for iOS 10.1 and lower under Settings> Videos)
    • Search for Home Sharing and sign in with your Apple ID if needed
    • For Apple TV 4K or Apple TV (4th generation) go to Settings> Accounts> Home Sharing and select Enable private sharing
    • For earlier models of Apple TV, go to Settings> Computer and select Enable private sharing
  • Sign in to iTunes and all iDevice and Apple TV devices you want to use with Home Sharing with the same Apple ID
  • Connect all devices to the same WiFi network
  • Restart all devices, including Apple TVs
  • Try downloading a movie or show to one of your devices (any show or movie).
    • Once the download is complete, people are reporting that home sharing is finally appearing as an option. This workaround seems to fix the problem for many!

Are you trying to share your photos with your Apple TV?

  • Open iTunes on your computer
  • Go to File> Home Sharing > and make sure that private sharing is activated
    • If not, follow the instructions above to enable home sharing for your computer
  • Return to Home Sharing On File> Home Sharing> and choose “Share Photos with Apple TV”
    Choose photos to share with Apple TV on Mac iTunes Home Sharing
  • Select the “Share photos from” checkbox and choose where (in the Photos app or elsewhere, such as in your Pictures folder).
    • Make additional selections, such as: B. Select all photos and albums, or select specific albums
    • If you want videos too, select the Include videos check box
      Choosing to share photos in iTunes Home Share photos with Apple TV

Do you want to disable iTunes Home Sharing?

  • Go to the main menu in iTunes and select File> Home Sharing
  • Select “Disable private sharing” from the options
    Switch off iTurn Tunes Home Sharing

Additional home sharing troubleshooting tips

  • Check if the iTunes Store works on both your computer and AppleTV as this is required for successful authentication.
    • For Macs, use Discovery (previously known as the Bonjour browser) to troubleshoot Bonjour service discovery
    • Use for iDevices like iPhones and iPad Discovery for iOS
  • Turn off home sharing on all devices, wait about a minute, and then turn it on again
  • Restart or reset your network router. This often fixes the problem when other things didn’t apply.
  • Quit and restart iTunes. Then close and open all apps on your iOS devices
  • Update your router’s firmware
  • If you are using a PC, deactivate IPv6 on your PC. See this article for more information
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