πŸ₯‡ iOS: location services are not working, fix it

4 min


Several users have reported that their iPhone and iDevices’ location services are not working, or are experiencing that their iPhone’s location is incorrect.

Reminder: Your iPhone’s location services use cellular, WiFi, and GPS data to determine your location.

Quick tips

Get your location services up and running again

  • Make sure that no restrictions are activated
  • Have your iOS date and time set automatically
  • Make sure that both location-based warnings and location-based suggestions are activated in your system services
  • Reset your network settings
  • Turn off location services, wait 20 to 30 seconds, and then turn it on again
  • Background app update on / off
  • Both WiFi and cellular data are always activated
  • Reset all settings

iPhone location not correct? Check your apps

Some apps may use this information (Maps, Siri, Safari, Camera, etc.). For example, Siri uses your location information to assist you with your request.

If you run into problems (e.g. Siri or Maps don’t know where you are), you may try to fix the problem using the troubleshooting tips below.

  • Go to Settings> Privacy> Location Services> Location Services AND all apps that are activated.
  • If they are greyed out, check if you have any restrictions. Go to Settings> General> Restrictions check.

If you don’t see exact locations on your photos, read this article

Improve the GPS accuracy of your iDevice

GPS accuracy depends on the number of visible GPS satellites. Finding all visible satellites often takes several minutes.

Under normal circumstances, GPS accuracy increases over time.

To improve GPS accuracy, try the following: Make sure the date, time, and time zone are set correctly at Settings> General> Date & time> Set automatically,

App Store app crashes, fixed

Try to have a clear view in several directions. Walls, vehicle roofs, tall buildings, mountains and other obstacles often block the line of sight for GPS satellites.

In this case, your device uses WiFi or cellular networks to determine your position until the GPS satellites are visible again.

Tips for malfunctioning location services

  • Make sure location services are enabled:
    • iOS current-6: Settings> Privacy> Location Services
    • iOS 5-4: Settings> Location Services
  • Go to Settings> Privacy> Location Services> system services (Scroll all the way down) and tap on it. Make sure that location-based warnings and location-related suggestions are activated here
  • Reset network settings
    • Settings> General> Reset> Reset network settings
  • Restart your iDevice (iPad, iPhone or iPod touch) by switching it off and on again
  • Turn location services off and on again
    Is your iPhone's location service always on? Here

Do a forced restart

  • On an iPhone 6S or lower and all iPads with home buttons and iPod touch, press Home and Power at the same time until you see the Apple logo.
  • For iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume button for at least 10 seconds until the Apple logo appears.
  • On an iPhone X Series, iPad without a home button, or iPhone 8 or iPhone 8 Plus: Briefly press the volume up button. Then briefly press the volume down button. Finally, press and hold the side button until you see the Apple logo.
    Forced restart does not work on iPhone 8 or iPhone X?

Reset location and privacy

  • Settings> General> Reset> Reset location and privacy
    No purchases for previous purchases are shown in the App Store
  • If you reset your location and privacy settings, apps will no longer use your location until you give them permission

When location services are enabled, your iDeviceSends the geotagged location of nearby WiFi hotspots and cell towers to Apple on a regular basis to expand Apple’s crowd sourcing database of locations for WiFi hotspots and cell towers.

So if you’re concerned about your privacy, turn off location services or use them wisely.

Enable the background app update for WiFi and cellular

A reader found that his third-party map apps worked when he selected the option to use Wi-Fi and cellular data.

It also turns on WiFi even if there was no network to connect to.
There appears to be a problem with location services that are not updated in these third-party apps.

Switching WiFi and app updates in the background seems to be forcing location services to update.

Update background app iOS 7

The main disadvantage is battery discharge when the update of the background app for map apps with cellular data is enabled. So be careful.

Reset all settings on your device

If nothing works so far, we reset all settings – this removes all changes and personalizations that you have made to your settings and functions, e.g. B. Background images, accessibility settings, WiFi passcodes, etc.

No data is removed, so your photos, texts and other documents and data are preserved.

However, if random settings stand in the way of your location services, we will reset all settings to the default settings.

iOS 10 installation and activation problems, instructions

To reset all settings, go to Settings> General> Reset> Reset all settings,

About your location for emergency calls

For security reasons, your iPhone’s location information can be used when you make an emergency call to improve responsiveness regardless of whether you turn on location services.

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