Do you see a message that your Apple ID has been disabled? If so, you are not alone! When it comes to the security of your Apple ID, the Cupertino Company takes things very seriously.
Apple offers several methods, including two-factor authentication with trusted devices, phone numbers, or security questions, as well as an older two-step verification method to make your accounts more secure.
However, if you forget your Apple ID password and have tried to enter the wrong password more than three times, your Apple ID will be automatically disabled,
We have heard from some readers who are having trouble repairing their disabled Apple ID. As a rule, this problem is a simple solution. We will therefore guide you through the necessary steps.
Deactivating Apple ID is a big deal!
With a disabled Apple ID, you cannot do anything with your Apple ID.
This limitation includes things like buying an application from the App Store that downloads media from iTunes or reads emails on the iCloud account.
Forgot Apple ID?
Most Apple IDs are the primary email address for your Apple ID account. Try it if you forgot your Apple ID. Another easy way is to check your devices.
Most of us log in with their Apple ID on our aniPhones, iPads or Macs: Check the Apple ID profile, iCloud, iTunes and the App Store and check whether your Apple ID is listed in these apps and settings. If that didn’t work, sign in with any previous email addresses you may have used as your Apple ID.
Do not do that!
If you keep trying the wrong password, again and again, Apple locks your account and stores it in a waiting room of about 24 hours (where you cannot access your Apple ID, even if you remember the correct password.)
So if you forgot your password, It is strongly recommended that you do not try the password again, The best solution for a forgotten password is to reset your password.
How to fix and restore your disabled Apple ID
You will need this information: first name, last name, and email address associated with your Apple ID to resolve the disabled Apple ID. You need to know the email address associated with your Apple ID.
If your Apple ID is disabled, it only indicates that your account is disabled for security reasons. Your account may display one of three states:
- “This Apple ID has been disabled for security reasons.”
- “You cannot log in because your account has been disabled for security reasons.”
- “Your Apple ID has been blocked for security reasons.”
If the problem only occurs with problems with the App Store / iTunes Store, you need to call AppleCare as this can only be fixed by the iTunes phone support.
We also added the Apple ID-related support page at the end of the article. You can use it to set up a chat or phone call with Apple iTunes Support.
Step-> 1: Correct your Apple ID account using any web browser on any computer or device that uses the desktop site
Open a web browser such as Safari, Google Chrome, Internet Explorer or Mozilla Firefox and go to this website: I forgot the Apple ID information redirect to Apple’s iForgot page.
Step-> 2: fill in your data
After you have noted your data, click on Continue Button.
Step-> 3: On the next screen, choose your Apple ID reset method
Choose how you want to reset your password using one of these four methods
- Select Answer security questions and follow the steps
- Tap Get Email to reset your password. Apple sends an email to your primary (or rescue) email address (steps listed below)
- If you enable two-factor authentication for your Apple ID, resetting your password with one of your trusted devices is easy. Continue with the two-factor review
- If you’ve enabled two-step verification, Apple prompts you for a recovery key. Instead, follow the two-step verification steps. Skip to Confirmation in two steps
Step-> 4: Search in your email
However, if you are not using the two-factor verification method (or the step verification method), you will need to check for the latest Apple emails in your email account. Click in your email Reset now
Step-> 5: Make a note of the new password and click on Reset password
It is important that the new password is different from the password you last used with your Apple account.
Step-> 7: That’s it!
Apple will reset the password and your account should be back to normal. This is what the screen looks like.
After activating your Apple ID, don’t forget to change the password on all your iDevices and Macs. Also update the password in Settings to download the new apps from the App Store and iTunes.
Using two-factor verification?
On your iPhone or iDevice
- Open a trusted iDevice
- Go to Settings> Apple profile> Password and security> Change password
- On iOS 10.2 or earlier, tap iCloud> your name
- Follow the on-screen instructions to update your password
On your Mac
- Go to Apple menu> System Preferences> iCloud> Account Details
- Choose Security> Reset password
- Enter the password to unlock your Mac before resetting your Apple ID password
Can’t access a trusted device?
- Use a friend’s iPhone or iDevice
- Open the Find My iPhone app
- If a login screen appears, tap “Forgot Apple ID or password” and follow the steps on the screen
- Don’t see a login screen? Tap Sign Out. After your friend logs out, tap “Forgot Apple ID or Password” and follow the on-screen instructions
Don’t forget to add trusted phone numbers!
Once you’ve got your Apple ID back in service, be sure to add more than one trusted phone number to your Apple ID (and iCloud) account.
To add trusted numbers, go to Settings> Apple ID Profile> Passwords and Security> Edit> Add Trusted Phone Number.
You will need to enter your iPhone passcode (not AppleID password, but the passcode you use to unlock your device). Once accepted, add the phone number and confirm it by SMS or phone call (SMS is easiest!)
If you add more trusted phone numbers, you can prove your identity and restore your Apple ID and iCloud account if you forget your password.
If you use two-step verification
If you need two-step verification, Apple needs this to verify your identity by entering your recovery key. If you’ve enabled two-step verification, Apple has provided you with a 14-digit recovery key with instructions on how to print and keep it in a safe place.
Use this recovery key to restore access to your account.
If you have permanently lost your recovery key or access to your trusted device, you cannot change your password
Restore the Apple ID and password with 2-step verification
- Enter your Apple ID and choose the option to reset your password
- Enter your recovery key for 2-step verification
- Next, choose one of your trusted devices. Apple sends a verification code to your device
- Enter this verification code
- Create a new password and select Reset password
After resetting your password, log in again with your new password. Don’t forget to update your password in Settings on all your devices, the App Store, the iTunes Store and Macs.
The Last Stop: Account Recovery (for users with two-factor authentication)
If you are using two-factor authentication and you still cannot log in or reset your password, the last option is to use Apple Account Recovery Service to access your account again.
What is account recovery?
Account recovery is Apple’s automated process, which tries to access your Apple ID account as soon as possible while denying access to unauthorized users.
To ensure your security, this recovery process is carried out, the process often takes several days and depends on what specific verification information you can provide to confirm your identity as the owner of the account.
Only use the account recovery if all other options are exhausted or not possible!
- Have you tried to reset your forgotten password from a trusted device? If not, try this step first
- Try resetting your Apple ID or password from another iPhone, iPad, or iPod Touch using the Find My iPhone app
Account recovery on an iPhone, iPad or iPod Touch
- Go to Settings> Sign in
- For iOS 10.2 or earlier, go to Settings> iCloud
- Select Don’t forget your Apple ID or Apple ID, and then tap Forgot your Apple ID
- Enter your Apple ID and tap Next
- Enter your trusted phone number and tap Next
- Follow all on-screen instructions
Account recovery on a Mac
- Go to Apple menu> System Preferences> iCloud
- Click “Forgot Apple ID or Password”
- Enter your Apple ID and click Next
- Enter your trusted phone number and click Next
- Follow the instructions on the screen
What happens next after account recovery is initiated?
Check for a confirmation email from Apple after requesting to restore your account. This email should include the date and approximate time that access is expected to be restored.
Then be patient and wait for the recovery process to complete, usually just a few days. Once the account recovery process is complete, Apple will send you a text or make an automatic call with step-by-step instructions to restore access to your account.
Check the progress of the account recovery
If you need to check the progress of your recovery request, visit iforgot.apple.com and look on the screen for the estimated time until your account is ready for recovery.
Do you want to cancel account recovery?
If you have other ways of accessing your account and would like to cancel the account recovery, open the email confirmation and tap the link to cancel the account recovery.
If you remember your Apple ID and sign in (or re-access a trusted device you’ve already signed in), Apple will automatically cancel your account recovery request.
Contact iTunes support
Many issues related to Apple ID are often resolved by Apple iTunes support People. They are a friendly group of people who work hard behind the scenes to keep us happy with iFolks.
If you’re not sure about the above steps, or you’re having trouble with this error and have tried all the basics, contact Apple iTunes Support. To get started, just go to the Apple Support link
Scroll to the bottom of the page and you will see that you want to speak to someone. Click here and follow the instructions. You should be able to get Apple support via chat or your phone.
Account recovery not working?
If you’re still unable to start the account recovery process and can’t access any of your trusted devices or use another Apple device, go to Apple’s iforgot site
- Enter your Apple ID
- Enter the code you see and choose Continue
- Enter your trusted phone number and press Next
- tap You don’t have access to your trusted devices or phone numbers
- Choose Start Account Recovery
Contact the Apple ID support team
If the steps in this article don’t help, it is time to contact Apple Support directly for help with Apple ID account security. This link provides country or region-specific Apple Support contact information for those who need additional help with their Apple ID password and any security-related Apple ID problems.