🥇 HomePod not available in the Home app or is not displayed? How to fix

8 min

Multiple users claim they can’t Access the HomePod’s settings from the Home app on their iPhone or iPad. After successfully setting up the HomePod, the user is shown the “HomePod not available” error in the Home app (or “No response” is displayed). In addition, the error is not displayed under “HomeKit” and “Not available” is displayed.

Despite this error, users can still use their HomePod with Siri, and it even appears as an AirPlay option in the Control Center and in the list of Apple ID devices. What is missing is the ability to change the HomePod’s settings, from renaming to setting up Siri settings to accessibility features such as voice-over and touch settings. So how can we get our HomePods to show up in the Home app?

After hearing this story from some of our colleagues, Reader, we decided to do a test. And you don’t know that we ran into the same problem, that the HomePod works, but it shows up as Unavailable in the Home app. The good news is that after trying it out a bit, we figured out how to display it in the home app! Here’s how:

How to display your HomePod in the Home app

  1. If you only use the Home app for your HomePod and have not set up any additional HomeKit accessories, delete “My home” (or whatever you called your home).
    1. Open the home app
    2. Press the home page or location icon (compass arrow) in the upper left.
      Home app launcher icon
    3. Scroll down and select “Remove Home”
    4. Confirm remove – This will also delete all data from this house from iCloud
      The HomePod is not shown in the Home app or is not available?
  2. If you are using the Home app with HomeKit accessories, do not delete My Home and go to step 3
  3. to open Settings> Apple ID profile> iCloud > and switch to home
    The HomePod is not shown in the Home app or is not available?
  4. Restart the iDevice that you originally set up with the HomePod
  5. Connect your iDevice to your fastest and most stable WiFi network in the room where you want to find your HomePod
  6. Resetting the HomePod (resets the HomePod to factory settings)
    1. Disconnect the HomePod from the computer, wait 20 to 30 seconds, and then connect it again
    2. Place your hand (or finger) on the HomePod and leave it there
      1. If you lift your hand or finger off the HomePod, start again
    3. Wait for Siri to inform you that your HomePod is being reset
      1. When your HomePod resets the white rotating light at the top, it turns red
        The HomePod is not shown in the Home app or is not available?
    4. When you hear three beeps, release your hand
  7. Set up the HomePod again
    1. Unlock your iDevice and hold it next to the HomePod (stay within a few inches)
    2. When the setup screen appears, tap Setup – hold your iDevice a few centimeters from the HomePod
    3. Select the room in which you placed the HomePod
      1. Follow the on-screen instructions to enable personal requirements, transfer your iCloud settings, set up a home Wi-Fi network, connect to Apple Music, or sign in to Apple Music, etc.
    4. Store the iDevice a few centimeters from the HomePod and wait for the setup to complete
      The HomePod is not shown in the Home app or is not available?
    5. Once Siri greets you, you can remove the iDevice from the HomePods
      1. Follow Siri’s instructions to enable “Hey, Siri” for the HomePod
  8. Set-up home app
    1. Move your iDevice back near the HomePod (within a few inches)
    2. Open the home app
    3. Your HomePod should appear under “Favorite Accessories” and try to connect
      1. You may see a spinning circle, which means the Home app is trying to connect to the Home Pod
      2. This may take some time. Therefore, keep your device a few centimeters away from the Home Pod
        The HomePod is not shown in the Home app or is not available?
    4. If the connection is successful, the status will change from “Unavailable” or “Spinning Wheel” to “Play” or “Suspended”
      The HomePod is not shown in the Home app or is not available?
  9. If you have additional iDevices, follow step 7 for each device

In our test, we found that we had to go through steps 5 and 6 worked a few times before step 7 on our iPad Pro. If your HomePod still appears to be unavailable at first, reset the HomePod and set it up again.

HomePod still not available or no response?

If you’ve gone through the above steps, your HomePod still won’t appear in the Home app or will be listed as unavailable or unanswered. Try the following additional tips from readers who have had similar problems with the HomePods.

The HomePod is not available in the Home app

Fixes problems with the HomePod and the Home app

  • Close the Home app, restart the device and start the Home app again
  • Remove all family members from the home
    • Open the Home app, press the Home tab, and tap the position arrow in the top left corner of your screen. Tap each family member in turn, then tap Remove Person
      The HomePod is not shown in the Home app or is not available?
  • Make sure your device is on the same WiFi network that you originally set up your HomePod with
  • Restart your iDevice or force a restart
    • On an iPhone 6S or lower and on all iPads and iPod touches, press Home and Power at the same time until you see the Apple logo
    • For iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume button for at least 10 seconds until the Apple logo appears
    • On an iPhone X or iPhone 8 or iPhone 8 Plus: Briefly press the volume up key. Then briefly press the volume down button. Finally, press and hold the side button until you see the Apple logo
  • Reset your home hub, close the home app and restart the home app
    • Open the Home app and tap the Home tab
    • Touch the location icon in the top left
    • Scroll down and tap Remove Home. Then tap Delete to confirm
    • This will remove your home and all of your HomeKit accessories
      The HomePod is not shown in the Home app or is not available?
  • Some readers found that they had to completely remove the Home app and start over. Add all devices back. Removing the home app will also remove all invited family members. So you have to resend these invitations. With a restart of the Home App, most readers were able to add their HomePod successfully
  • Switch ICloud Keychain on and off
    • HomeKit data is synced through iCloud’s encrypted storage, so force resynchronization between your device and your iCloud keychain by turning it off and on again. You MUST know your security code or sign in to iCloud to authenticate again
    • Go to Settings> iCloud> Keychain > and switch off
    • Decide whether you want to keep or delete your Safari AutoFill data (if in doubt, choose Keep).
      The HomePod is not shown in the Home app or is not available?
    • Restart your iDevice
    • Go back to Settings> iCloud> Keychain and turn on iCloud Keychain again
    • Approve iCloud Keychain from another device or enter your security code
    • Wait a few minutes and then open your Home app to see if your HomePod is now connected

View or change HomePod settings

Once your HomePod has successfully connected to the Home app, you can easily change or view your HomePod’s settings.

Don’t ask us why, but Apple thought it appropriate to place the HomePod settings in two different places.

  • about Home app> HomePod tile> Details
  • about Home app> Location icon

Update the HomePod Name, Room, Siri, and Accessibility settings
The HomePod is not shown in the Home app or is not available?

  1. Open your home app and long press on the HomePod tile
  2. Choose Details
  3. Update the settings of your HomePod
    1. To change the name, tap next to the HomePod icon and enter your new name
    2. To change the location of the room, tap Room and choose from the drop-down menu or create a new room
    3. Update or change your Apple Music subscription under “Music & Podcasts”
    4. Adjust the Siri settings to your preferences
    5. Add accessibility if necessary

Update the HomePod software and speaker access
The HomePod is not shown in the Home app or is not available?

  • Open your home app and tap the location icon (compass arrow in the top left)
  • Press Invite so family members can control the HomePod
    • A family member must have an Apple ID and an Apple device
  • Tap Software Update to choose how you want to update the HomePod software
    • Keep ON Automatically install updates to keep your HomePod up to date without doing anything
    • Deselect the Install Updates option to perform the manual installation
  • Choose speaker and AirPlay access to control how other users connect to your HomePods using AirPlay
    • Everyone: Everyone within range of your HomePod can see and play
    • Everyone on the same network: Anyone connected to the same Wi-Fi network can run AirPlay on your HomePod
    • Only people who share this home: Only people who invite you to share control of your home in the home app can run AirPlay on the HomePod
    • Required password: To run AirPlay on the HomePod, users must enter a password
  • If you set a password for speaker access, only the primary user can transfer calls to the HomePod

Would you like quick access to your HomePod?

The fastest way to access your HomePod is through the Control Center. So let’s set it up!

  1. If you have not set up the HomePod as a favorite, set it up first
    1. Go to the Home app, open the “Rooms” tab, find the room with your HomePod and press the HomePod tile deep
    2. Choose Details
    3. On / Off Add to favorites
    4. Press Done
      The HomePod is not shown in the Home app or is not available?
  2. Go to Settings> Control Center> Customize controls
  3. Find Home and tap the green plus sign
  4. Go to your home screen and swipe across the Control Center
  5. Tap the Home button to access the HomePod shortcut
    The HomePod is not shown in the Home app or is not available?

HomePod functions AirPlay 2 technology!

Apple’s iOS 11.4 uses AirPlay 2, so you can play music from your HomePod in any room from any room. Or if you want to move music with multiple HomePods from one place to another, it’s easy with AirPlay 2!

Would you like to play the same song anywhere with your iDevice, HomePod, Apple TV or Siri? Yes, AirPlay 2 does that too.

Access the AirPlay 2 controls in any app or through the Control Center. Find out what’s going on in any room, on any HomePod or AirPlay-enabled speaker quickly.

HomePod not available in the Home app or is not displayed? How to fix

Set up stereo sound with 2 HomePods and AirPlay 2

If you’re lucky enough to own more than one HomePod, with AirPlay 2 you can now set them up as a stereo pair for fantastic music and audio experiences. HomePods use Apple’s unique wireless peer-to-peer direct connection to communicate and play music in full sync. Each HomePod plays its own audio channel – left or right – and separates both the ambient energy and the direct energy.

HomePod not available in the Home app or is not displayed? How to fix

Set up a stereo pair of HomePods

Setting up your stereo pair is easy. If you set up a second HomePod in the same room, you will be asked to create a stereo pair. Then your room fills up with great audio almost instantly.

Although these two speakers act as one, each HomePod communicates with each other, so only one speaker responds to Siri requests.

Got Apple Music?

Just ask Siri to play different songs, even different rooms! Or ask Siri to play the same song in every room (or device) without moving. Your HomePod (like your iPhone / iPad) can now communicate with other AirPlay 2-capable speakers. See how Siri controls music playback through speakers from AirPlay-supported manufacturers like Bang & Olufsen, Bluesound, Bose, Bowers & Wilkins, Denon, Libratone, Marantz, Marshall, Naim, Pioneer and Sonos.

Check Apple’s latest list to see if your speaker supports AirPlay 2.

The HomePod is already available in the United States, the United Kingdom and Australia. And it will very soon come to Canada, France and Germany, where other countries are pending to take the next stage of the HomePod earth invasion.


The HomePod is only compatible with iPhone 5s or higher, iPad Pro, iPad Air or higher, iPad mini 2 or higher or iPod touch (6th generation) with iOS 11.2.5 or higher. Stereo and multi-room audio are available from iOS 11.4.

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