iOS 13 and iPadOS have introduced many new features for Apple users. If you’re experiencing Wi-Fi issues after the iOS 13 or iPadOS update, this article is for you. We have introduced some of the common workarounds and fixes for network and connectivity issues.
Before we go into some tips on how to fix potential issues, consider some of the changes that have been made to the Wi-Fi features in iOS 13 and iPadOS.
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- Fix Wi-Fi and LTE connection issues on iPhone XS and XS Max
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Changes to WiFi settings for iOS 13 / iPadOS
Before we highlight some of the common workarounds and fixes, let’s look at some of the changes in Wi-Fi that were introduced in iOS 13.
If you tap Settings> WiFi in iOS 13, you will find three new sections. IOS 12 “Select Network” has been replaced by two separate sections in iOS 13:
- My networks – This is the list of all the Wi-Fi networks you have recently connected to using your device.
- Other networks – This is a list of all the other Wi-Fi networks that are available to you
The “Prompt to join networks” option in iOS 12 has been replaced by additional options. Instead of the switch, you can choose between the following options in iOS 13 and iPadOS:
- out (This requires that you do not manually select a network if no known networks are available.)
- notify (Known networks are automatically connected. If no known networks are available, a notification about available networks is displayed.)
- ask (Known networks are automatically connected. If no known networks are available, you will be asked before you join a new network.
Separating Wi-Fi networks into two categories with additional notification is designed to prevent you from joining unknown networks that could pose a security problem.
The other change in iOS 13 is the addition of ‘Auto Join Hotspot’. If this setting is activated and “Automatic” is selected, your iPhone or iPad detects nearby hotspots and joins the network if there is no WLAN available.
Wi-Fi in iOS 13 and iPadOS also introduces a low data mode, which can be helpful. The low data mode helps apps on your iPhone to reduce the use of network data.
- Little monthly data on your iPhone? Reduce data consumption with the Low Data mode!
Wi-Fi settings in the Control Center on iOS 13 and iPadOS
In iOS 12, when you touch the WiFi icon in the Control Center in 3D, the WiFi network that your device is connected to is displayed. You can disconnect by tapping the WiFi icon here.
There is another layer of feature in iOS 13 and iPadOS. When you touch the Wi-Fi icon in 3D, the name of the network you are currently connected to and a list of other available networks are displayed. You can also tap Wi-Fi Settings on this screen and access the settings directly.
10 tips to fix WiFi problems after iOS 13 or iPadOS update
Here is a list of tips to try if you have slow WiFi or a broken WiFi connection, or can’t connect to WiFi networks from your iPhone or iPad after updating to iOS 13.
Please try the individual steps one by one until the WLAN problem is resolved.
- Toggle Airplane mode on and off, then try connecting to your preferred Wi-Fi network. (Settings> Airplane mode). This helps if your device connects to Wi-Fi but your internet is not working.
- Turn WiFi off. Turn it back ON after 15 seconds, and then try connecting to your preferred Wi-Fi network.
- In the settings, tap the “i” icon next to the WiFi network and select “Forgot this network”. Restart your iPhone or iPad and try connecting again to see if this helps.
- Change the DNS of the Wi-Fi network. In the WiFi network settings, tap “Configure DNS”. Go to Manual and tap Add Server. Enter 220.127.116.11 or 18.104.22.168 and save. Now try connecting to the Wi-Fi network and test the performance. If the performance is better, you can delete the others.
- If you have a slow Wi-Fi connection, try turning off Bluetooth (Settings> Bluetooth) and reconnecting to the Wi-Fi network
- Wi-Fi drops off on iPhone when signal is weak. Check the setting of the WLAN assistant (Settings> Mobile phone> WLAN assistant). This ensures that your device stays connected to the WiFi even when the signal is weak.
- If your wireless router supports both 2.4 GHz and 5 GHz bandwidth, you should check the following:
- Do they use the same SSID? (Give the bandwidth its own name and check if your WiFi performance improves when you switch to 5 GHz.)
- Some routers have an intelligent function in which they combine the bandwidths in the same SSID. This feature can sometimes cause WiFi performance issues. See this article for more information.
- WiFi failure or Not available after iOS update, How-To Fix
- Change the setting and run a speed test. Here are Apple’s recommended WiFi router settings that you should check out.
- Reset network settings (Settings> General> Reset> Reset network settings). You may need to enter your Wi-Fi credentials. Make a note of this information before you reset it.
- Many users say that “Reset all settings” after a major iOS update fixed some problems on the device, in particular problems with discharging the battery and with the slow WiFi connection. You should know the following about this option:
- The “Reset All” settings do not remove your photos or other media or data, as the name suggests.
- You will need to re-enter your Apple Pay credit card information
- Some app settings and privacy access may change and may need to be set up again
- You will need to re-enter your WiFi settings and login information
- If your Wi-Fi problem still persists after performing all of the above steps, it is best to restore your iPhone or iPad with a new version of iOS 13 or iPadOS and see if that solves the problem.
Disable fast roaming in mesh networks for better WiFi on iPhone
In recent years, many of us have upgraded our home WiFi routers. Most of the new and improved Wi-Fi network devices today support a variety of advanced technologies. For example, if you’re using NetGear Orbi and looking at the advanced settings, you’ll find the following:
Activate implicit BEAMFORMING
Activate fast roaming
We recommend that you leave the first two options enabled, but disable network fast roaming and test if your iPhone offers better WiFi performance with less interference.
Sometimes there are Wi-Fi problems that affect a particular model of the iPhone or iPad after an upgrade. In these cases, Apple typically releases a fix within a few days or a week. We will keep this post up to date on such news.
Please let us know if you have any questions or need additional help. We hope you can resolve all iOS 13 related Wi-Fi issues on your iPhone and take advantage of all the new iOS 13 and iPadOS features!